There is a high tendency that the casino will add more support channels as it grows. However, since Andromeda is still a new platform, things could change in the future. This is quite poor compared to other casinos we have reviewed in the past which operated instant 24/7 live chat. As a result, we contacted Andromeda via email to see how quickly they can reply to our complaint.īut as expected, it took an average of three hours to get a response from the support team.
We always like to test the customer service of any casino we review. Having only one support channel can be problematic for users, because it will be challenging to get an instant response to their complaints.Īndromeda also provided a long list of Frequently Asked Questions (FAQ) and answers, which caters to all the minor queries users might have when using the platform. Unfortunately, Andromeda only offers customer support through email via. This makes it easier for players to contact the support team. Many cryptocurrency casinos have more than one support channel, including a LiveChat feature. The games are provided by major providers like NetEnt and Microgaming.Īdditionally, the games on Andromeda are provably fair, which helps to prevent the manipulation of the outcome of the games irrespective of who the winner is. These games cut across different categories like slots, tournaments, lottery, and live casino.įor the slots and live casino categories, the games are further grouped into:
But this might change in the future when the casino gains a strong foothold in the online betting market.įor casino games fans, Andromeda has more than 3,000 casino games. First, Andromeda is not a good fit for sportsbook lovers: The platform only supports casino games.
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